Canadian Securities Administrators (CSA)
Investor Alerts
The CSA publishes an archive of investor alerts from its member regulators, intended to help the public and the industry with due diligence.
Searches for a binary options broker complaint database usually lead to regulator alert archives. These are lists of warnings published by authorities, not registers of customer complaints. This page describes two such archives, explains what they can and cannot tell you, and does not name or assess any firm.
The CSA Investor Alerts Archive
The Canadian Securities Administrators publish a searchable archive on their site. The page says: "Here, you can consult CSA member investor alerts." It also states its purpose: "The list is intended to assist the public and the securities industry in conducting due diligence." The entries are warnings issued by regulators, and the archive can be filtered by issuing regulator and date. The page reviewed did not describe a way to submit or search customer complaints.
IOSCO's I-SCAN Database
IOSCO, the international body of securities regulators, runs the International Securities & Commodities Alerts Network, known as I-SCAN. Its page states: "The information accessible is submitted by IOSCO members and it is public." It also sets a limit: "While IOSCO facilitates access to this information, it does not independently verify all content submitted by its members."
Who Judges Accuracy
The I-SCAN page places the responsibility on the reader: "Users are solely responsible for evaluating the suitability and accuracy of the information for their intended use." In practice that means treating an entry as a regulator's warning to be checked, and going back to the issuing regulator's own notice for the wording and date.
Complaints Are a Different Route
A warning archive does not record how a firm treated a customer. If you have a dispute with an authorised firm, the steps are in the broker complaint resolution process. If you think you have met a scam, read how to report a binary options scam. This site does not publish complaints about named firms. For the wider picture, see warning lists by regulator and how to check whether a broker is regulated.
Frequently Asked Questions
What is the CSA investor alerts list for?
The CSA states: "The list is intended to assist the public and the securities industry in conducting due diligence."
Does IOSCO check what its members submit?
IOSCO says: "While IOSCO facilitates access to this information, it does not independently verify all content submitted by its members."
Who is responsible for judging the information?
The I-SCAN page states: "Users are solely responsible for evaluating the suitability and accuracy of the information for their intended use."
Does this page address whether an individual could face liability?
This page summarises what the regulators' published guidance says. It does not address whether an individual could face liability. Seek independent legal advice.
Sources and Official References
- CSA: Investor Alerts (entries dated to 19 October 2026 when read)
- IOSCO: International Securities & Commodities Alerts Network (I-SCAN) (entries dated to 19 October 2026 when read)
This page summarises what the regulators' published guidance says. It does not address whether an individual could face liability. Seek independent legal advice.
This page summarises what the regulators' published guidance says. It does not address whether an individual could face liability. Seek independent legal advice.